The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Forgot password? To accept cookies continue browsing as normal. Secure your consumer and SaaS apps, while creating optimized digital experiences. . How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. FLEXIBILITY AT SCALE. Want to build your own integration and publish it to the Okta Integration Network catalog? During planned open enrollment and Medicare redetermination periods, the elasticity of our flexible model delivers access to a skilled pool of agents, so you dont need to bring on seasonal agents. Sign-On: Liveops Agent Services LLC Site. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Good pay, ability to make your own schedule. Work outside the perimeter. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Headquartered in Scottsdale, AZ, with expansive remote opportunities, Liveops is a collaborative environment filled with smart, motivated team players. Push existing Okta groups and their memberships to the application. The agent community comes together . Thanks so much for taking the time to leave a review! We are empathetic, good-natured, down-to-earth people who like to have fun. We create better outcomes by seeking out and integrating diverse perspectives. Copyright 2023 Liveops, Inc. All rights reserved. The fees paid cover services provided in the two weeks prior to the payment date, if submitted. Im also a nurse. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Your email address will not be published. To find out more, read our Privacy Policy and Cookie Policy. Without a doubt, they are the most organized company we have ever worked with. Tuition Reimbursement. To navigate, press the arrow keys.Locations.CountryCityAddressUnited StatesRedwood City203 Redwood Shores Pkwy3 more rows. Learn about Liveops Enterprise Solutions Click Here . Add this integration to enable authentication and provisioning capabilities. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. Our developer community is here for you. Efficient. No matter the location, or time of day, an empathetic agent is available when you and your customers need it most. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Your patients health is your top priority. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. This means you can choose when, where, and how often to work! Please update your browser to the latest version on or before July 31, 2020. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes, Scalable contact center solutions drive results in healthcare, Fueling company growth and patient health a healthcare case study. You can also manage cookies in your browser settings. Get started on your new home business Flexibility. The background/credit check requires a $45 processing fee paid directly to our vendor. Agent Sign-In. Okta Browser Plugin protects your passwords and securely logs you into all your business and personal apps. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Cons are having to provide your own equipment. Find Out How & Apply . Enjoy the freedom and flexibility of being your own boss. (sales@liveops.com) Press & Media. You are using an unsupported browser. Login. Earning potential. . Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. We also love having a bit of fun on the side, with events such as happy hours, charity projects and recreational sports. https://explorerecent.com/is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Log-in to the worlds easiest to use Learning Management System Are you an employee? Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Flexibility. Developer Center. Liveops Job Board. However, once applicants become agents with LiveOps, agents agree and consent to allow LiveOps and its affiliated companies to gather, maintain, and use for its benefit statistics, analytics, and information from agent's call volume, detail and performance. Link Okta groups to existing groups in the application. Autonomy. Liveops appeals to an agent profile with the soft skills and life experience that align with patient populations and understand the need for compassionate responses to sensitive medical questions. Independent Contractors are responsible for expenses and control their profit and loss. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. You are your own boss and set your own hours so there is a great work/life balance. Scottsdale, AZ liveops.com Joined January 2009. The ability to create your own schedule is one of the best perks of being an Independent Contractor Agent with Liveops. I have children who are active in sports, so it allows me to be there when they need me. We endeavor to do the right thing, every time. Money is amazing, but like every job there are flaws. With Liveops agents, your patients will receive high-quality experiences from a knowledgeable professional. Accounts can be reactivated if the app is reassigned to a user in Okta. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. They want right-time. Our scalable platform lets agents define their availability. To find out more, read our Privacy Policy and Cookie Policy. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. If this is your first time hearing about Liveops and you are thinking of applying, check out my other video about Liveops HERE https://youtu.be/UNdtdSYpq-8And APPLY to Liveops HERE https://infl.tv/kxbdShow Notes Intro 0:00 UPDATE 1:111 IWIK #1 2:182 IWIK #2 3:053 IWIK #3 4:284 IWIK #4 5:045 IWIK #5 5:366 IWIK #6 6:257 IWIK #7 9:538 IWIK #8 11:239 IWIK #9 14:56 IWIK #10 16:21 BONUS watch to see Outro 20:43 My purpose with any content I create is to make others aware of all the opportunities that are available to them to create income online.My Cambly Referral Link: https://www.cambly.com/invite/DAESHA2?st=031321\u0026sc=4BLOG: www.teacherdaesha.comConnect with me on social media:IG: https://www.instagram.com/teacherdaesha/LinkedIn: https://www.linkedin.com/in/teacher-daesha-tefl-3845321ab/Twitch: https://www.twitch.tv/teacherdaeshaTip Jar: Buy Me A Coffee https://www.buymeacoffee.com/teacherdaesha Paypal https://paypal.me/teacherdaeshaQUESTION - Have a question about starting a side hustle, teaching online, or anything else? Join the Liveops corporate team and help improve peoples lives. Post in the comments section of this video.Thank you for 2,360 subscribers! Looks like you have Javascript turned off! Connect with us to find out how VirtualFlex can help you build your brand with every interaction. LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. Read more. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Virtual Agents | Blog. So how much can you earn? Save my name, email, and website in this browser for the next time I comment. Liveops is a virtual call center offering on-demand virtual agents for enterprise sales and customer service needs. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. In healthcare, engagement and patient connection are paramount. Talent deserves opportunity. Create success for our clients by working cross-functionally to build strategies that maximize program results. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Join Liveops Nation and experience the freedom and autonomy of being self-employed! With VirtualFlex, theres no need to overstaff. The workplace culture is amazing. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. There are no benefits, no vacation pay, no paid training. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. Liveops mobilizes reliable, brand-certified agents. No matter what industry, use case, or level of support you need, weve got you covered. Director of Customer Care, healthcare organization. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. Freedom. @Liveops. Liveops has helped us pass through tough times with an outstanding level of flexibility, especially during the pandemic. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Norms exist to be challenged. option Add a new device appears in Duo Mobile settings. The pay is great and is based on talk time. Flexibility. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Fully remote, hybrid, and freelance opportunities at Liveops provide "unparalleled flexibility and work-life balance." Previous openings have been posted in . Empathetic agents understand the need for compassionate responses to sensitive medical questions and will meet your customers needs in a safe and secure environment. Your connection to your customers/clients is the most important part of your job. Dorm Decor Ideas || Explore Detailed Information. They are empathetic and committed to each interaction with your customers. Liveops Nation agent news. We call the agent community Liveops Nation. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Liveops Okta. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. To get your own box visit myseoulbox.com.Some links below may be affiliate links, which means if you buy something using that link, Ill receive a small commission.This video discusses the many helpful tips I can think of for new LiveOps agents. great training and continued support. Push either the users Okta password or a randomly generated password to the app. Build a thriving work-at-home business providing remote customer service for top brands. The average Liveops salary ranges from approximately $21,667 per year for Virtual Assistant to $181,757 per year for Software Engineering Manager. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Certification courses provide the learner with critical knowledge related to the client and call types, as well as how to deliver a successful customer experience. - Liveops The modern contact center. Please update your browser to the latest version on or before July 31, 2020. best www.shiftboard.com. You can also manage cookies in your browser settings. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. Forgot your password? Client opportunities may have additional requirements, including expanded client-specific certification. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Organizations. Set your own schedule to work around your life. Find Out How & Apply . Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. However, if a Service Partner enrolls in a course but does not show up to the first day of class, a $20 No-Show fee will be . Their consistency, professionalism and customer service are unparalleled in the industry. Want to become a Liveops agent? To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. Join the company voted one of the Best Places to work in Arizona. Health doesnt have open hours. Liveops experienced agent network can deliver services when you need them, including days, nights and weekends. Copyright 2023 Liveops, Inc. All rights reserved. Liveops energizes agents through rewards and recognition. When call volumes are low, you pay less. You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. This means you can choose when, where, and how often to work! Liveops brought a new level of professionalism to our needs. Copyright 2023 Liveops, Inc. All rights reserved. Virtual. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. We use cookies to improve your experience on our website. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Earning potential. VirtualFlex solves for that. Or, sign in using: Login using Okta. Their consistency, professionalism and customer service are unparalleled in the industry. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. Want to become a Liveops agent? option Add a new device appears in Duo Mobile settings. Employer Matching Opportunity, 100% Employer Paid Life Insurance Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. For Okta Admins: To download Okta Agents or browser plugins: Log into the Okta Admin Console. The background/credit check requires a $45 processing fee paid directly to our vendor. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Liveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. Weve got the experience, the knowledge, the agents and the solutions to give your enterprise business a competitive advantage where it matterscustomer loyalty. Creates or links a user in the application when assigning the app to a user in Okta. Sign an Independent Contractor Agreement. View our background and credit check requirements here. We call the agent community Liveops Nation. Actual earnings may vary depending on client opportunity and support required. LiveOps will not sell or share your information with third parties for marketing purposes. View our background requirements here. As an agent with Liveops, you are a self-employed independent contractor, not an employee. You get to dictate when and how often you commit to providing services. Hard to get in contact with managers for help. 3,309 Following. Without a doubt, they are the most organized company weve ever worked with. Dont let the next surprise get in the way of delivering a great customer experience. Our empathetic agent community has experience with one-to-one patient engagement across several different disease states. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. If you have not created a ticket yet then you would need to register or create a new ticket to begin. 5.0. From answering difficult questions to help protocol compliance and retention, Liveops virtual agents ensure a high-quality experience in a safe and secure environment. See Capabilities for more details. Its our approach to providing the most exceptional customer service agents a business can find. 2-4 weeksMost training is 2-4 weeks. Liveops agents have the understanding and program-specific certifications needed to not only enroll and onboard members and patients into your program, but also encourage them to stick with it and remain compliant with your product or device. I like to help people. Login here. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The world class support of Liveops and unparalleled access to world-renowned clients. Contribute towards the continued success of Liveops by lending your expertise in the areas that every business needs to stay at the top of their game, and continue to be an industry disrupter. At Liveops, we believe in improving people's lives no matter where, when, or how they work. You are paid for talk time only and without talk time, there is no pay.